01 Introduction
This Privacy Policy describes how c44com ("c44com", "we", "us", "our") collects, processes, stores, and protects personal data belonging to users ("you", "Player") of the c44com platform at c44com.bet, including all games, sports betting services, payment processing, customer support interactions, and promotional communications.
c44com is committed to protecting the privacy of every Pakistani player who uses our platform. We understand that handing over personal information and payment details to any online platform requires a significant level of trust, and we take that responsibility seriously. This policy is written in plain, clear English — not in complicated legal jargon — so that every c44com user in Pakistan can understand exactly what happens to their data.
This Privacy Policy applies to all c44com services, including but not limited to: the c44com website at c44com.bet, any mobile application or progressive web app version of c44com, live chat and email support interactions, PKR deposit and withdrawal processing, and any promotional or bonus communications sent to registered c44com players.
By registering an account on c44com or by continuing to use the platform after this Privacy Policy has been updated, you acknowledge that you have read this policy and consent to the data practices described within it. If you do not agree with any part of this Privacy Policy, you should not use c44com and may request account closure and data deletion as described in Section 11.
Quick summary: c44com collects the minimum data needed to run your account and process PKR payments. We don't sell it. We protect it. You can ask to see it or delete it any time. That's the short version — the details are below.
02 Data We Collect
c44com collects only the personal data that is genuinely necessary to provide you with a safe, functional, and compliant online gaming experience. We do not collect data out of habit or for speculative future use. The categories of data c44com collects are described below.
Identity and Account Data
When you register an account on c44com, we collect: your chosen username, your Pakistani mobile phone number (used for account verification via OTP), your date of birth (to verify you are 18 or older), and any additional identity verification information you provide such as your CNIC number when requested for withdrawal verification. We do not collect your full national identity card scan unless specifically required for compliance purposes, at which point the requirement will be clearly communicated.
Financial and Transaction Data
c44com records all deposits, withdrawals, bonus credits, wagers, and account balance adjustments associated with your account. This includes the PKR amounts, transaction timestamps, payment method references, and transaction outcome. We do not store full card numbers, Easypaisa PINs, JazzCash credentials, or bank account passwords. See Section 6 for full details on payment data handling.
Usage and Behavioural Data
c44com collects data about how you use the platform — which games you play, how long your sessions are, which sports betting markets you access, and which device and operating system you use to access c44com. This data is used to improve the platform, personalise your experience, and identify potential responsible gaming concerns.
Technical Data
We collect your IP address, browser type, device identifiers, and connection data when you access c44com. This is standard for all online platforms and is used for security monitoring, fraud detection, and ensuring the platform functions correctly on your device.
Communications Data
If you contact c44com's support team by live chat or email, we retain a record of that communication for quality assurance and dispute resolution purposes. If you have opted in to promotional messaging, we retain records of which communications were sent to you and whether they were opened.
03 How We Collect Your Data
c44com collects your personal data through the following channels and mechanisms:
- Direct registration: The information you provide when creating your c44com account, including mobile number and date of birth.
- Platform activity: Game play logs, betting history, session times, and feature usage are recorded automatically as you use c44com.
- Payment processing: Transaction data is generated whenever you deposit or withdraw PKR via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard.
- Cookies and similar technologies: c44com uses cookies and local storage on your device to maintain your login session, remember preferences, and collect anonymised usage analytics. Full details are in Section 8.
- Support interactions: Live chat transcripts and email correspondence are retained when you contact c44com support.
- Verification processes: If c44com requests identity verification, you provide data directly in response to that request.
- Third-party payment providers: When you initiate a deposit or withdrawal, the relevant payment provider (e.g., Easypaisa or JazzCash) may pass transaction confirmation data to c44com to verify that the payment was successful.
c44com does not purchase personal data from third parties, scrape social media profiles, or collect data from sources unrelated to your direct use of the platform.
04 How We Use Your Data
Every piece of data that c44com collects has a specific, legitimate purpose. The table below summarises the primary purposes for which we use your personal data:
| Purpose | Data Used | Why It's Needed |
|---|---|---|
| Account creation and management | Mobile number, date of birth, username | To establish and maintain your c44com account |
| Age verification | Date of birth, CNIC reference | Legal requirement — all players must be 18+ |
| PKR payment processing | Transaction data, payment method references | To process your deposits and withdrawals accurately |
| Fraud prevention and security | IP address, device data, transaction patterns | To protect your account and the platform |
| Customer support | Account data, support chat history | To resolve your queries and disputes effectively |
| Responsible gaming | Session data, betting history, deposit patterns | To identify risk patterns and enforce limits you set |
| Platform improvement | Anonymised usage analytics | To improve c44com's games, features, and performance |
| Promotional communications | Mobile number (with your consent only) | To send you relevant c44com offers you have opted into |
c44com does not use your personal data for automated decision-making that produces significant legal effects, with the exception of automated fraud detection systems that may flag or temporarily hold accounts pending human review. In all such cases, you have the right to request human review of any automated decision.
05 Legal Basis for Processing
c44com processes your personal data on the following legal bases, which determine when and why we are permitted to use your information:
Contractual Necessity
Most of the data processing c44com performs is necessary to deliver the services you have contracted for by registering an account. Without processing your mobile number, transaction data, and account activity, we simply could not operate your c44com account or process your PKR deposits and withdrawals. This is the primary legal basis for the vast majority of c44com's data processing.
Legal Compliance
c44com is required to verify player age, maintain transaction records, and conduct anti-money laundering checks as part of responsible operation of a gaming platform. These processing activities are carried out to comply with applicable legal and regulatory obligations, not based on your personal consent.
Legitimate Interests
c44com processes certain technical and security data — such as IP addresses and device identifiers — on the basis of legitimate interests in protecting the platform and its players from fraud, account takeover, and system abuse. We conduct a balancing assessment to ensure our legitimate interests do not override your fundamental privacy rights.
Consent
Where c44com processes your data for optional purposes — specifically for promotional and marketing communications — we do so only with your explicit consent, which you can withdraw at any time via your account settings or by contacting our support team.
06 Payment Data & PKR Transaction Security
Given that financial trust is central to everything c44com does for Pakistani players, we want to be completely transparent about how your payment information is handled. This section explains the exact boundaries of what c44com stores and what is handled exclusively by our payment partners.
What c44com Records
c44com records the reference number, PKR amount, timestamp, and outcome (success or failure) of every deposit and withdrawal transaction. We also record which payment method category you used (e.g., Easypaisa, JazzCash, bank IBFT) and a truncated version of the account identifier (e.g., last 4 digits of a mobile number) sufficient to identify the payment source for dispute resolution purposes.
What c44com Does Not Store
c44com does not store your full Easypaisa or JazzCash mobile wallet PIN. We do not store your online banking username or password. We do not store full debit card numbers — only the last 4 digits and card expiry are retained as reference information. Full payment credentials are handled exclusively by the respective payment gateway providers who are certified to handle such data under relevant financial security standards.
Payment Partner Data Handling
When you initiate a deposit via a payment method on c44com, your full payment credentials are entered directly into the payment provider's secure gateway — not into c44com's own systems. The payment provider (Easypaisa, JazzCash, bank, etc.) processes the transaction and sends only a confirmation reference back to c44com. This architecture means c44com is never in possession of your full financial credentials at any point in the transaction.
Your PIN is yours only. c44com staff will never ask for your Easypaisa PIN, JazzCash MPIN, or online banking password. If anyone claiming to be from c44com asks for these, it is a scam — report it immediately to support@c44com.bet.
07 Data Sharing With Third Parties
c44com does not sell, rent, or otherwise commercially transfer your personal data to any third party. We share data only where it is strictly necessary to deliver our services, comply with legal obligations, or protect the platform from fraud. The categories of third parties with whom c44com may share limited data are described below.
Payment Processors
To process your PKR deposits and withdrawals, c44com must share transaction initiation data with the relevant payment provider (e.g., Easypaisa, JazzCash, NayaPay). This sharing is limited to what is technically necessary to complete the transaction and is governed by each payment provider's own security standards and data agreements.
Game Providers
The casino games, Aviator, and other gaming products on c44com are supplied by certified third-party game providers. When you play a game, your session data — including bets and outcomes — is processed by the game provider's servers. Game providers are contractually prohibited from using this data for any purpose beyond delivering the game service and fulfilling their technical and compliance obligations.
Identity Verification Services
Where c44com requires identity verification, we may use a third-party verification service to cross-reference the information you provide. Any data shared for this purpose is used only for the verification check and is not retained by the verification provider beyond the minimum period required for compliance purposes.
Legal and Regulatory Authorities
c44com may be required by applicable law, court order, or regulatory requirement to disclose certain player data to relevant authorities in Pakistan or other applicable jurisdictions. c44com will not disclose data beyond what is legally required in any such circumstance, and where legally permitted, will notify you of any such request.
Fraud Prevention Networks
c44com participates in industry-standard fraud prevention networks. Limited technical identifiers (not your name or contact details) may be shared within these networks to identify and block known fraudulent patterns. This sharing is on a pseudonymised basis and is carried out under data processing agreements that restrict downstream use.
No marketing data sales: c44com has never sold player data to advertisers, data brokers, or any commercial third party, and has no plans to do so. Your mobile number and email address are used only for c44com's own communications with your explicit consent.
08 Cookies & Tracking Technologies
c44com uses cookies and similar browser storage technologies to deliver a functional, personalised, and secure gaming experience. A cookie is a small file placed on your device when you visit c44com. The types of cookies c44com uses are described below.
Essential Cookies
These cookies are strictly necessary for c44com to function. They maintain your login session so you don't have to log in again between pages, remember your language and display preferences, and enable the security features that protect your account. You cannot opt out of essential cookies while using c44com, because without them the platform would not work.
Analytics Cookies
c44com uses anonymised analytics cookies to understand how players use the platform in aggregate — for example, which game categories are most popular at different times of day, or which steps in the registration process users find difficult. This data does not identify you personally and is used solely to improve the c44com platform. You can opt out of analytics cookies via your account settings.
Preference Cookies
These cookies remember your personal preferences on c44com, such as your preferred game category, notification settings, or any display customisations you have applied. They are set based on your actions and are not shared with any third party.
Managing Your Cookie Preferences
You can manage non-essential cookie preferences through your device's browser settings or through the preference centre in your c44com account settings. Note that blocking all cookies including essential ones may prevent c44com from functioning correctly on your device.
09 How Long We Keep Your Data
c44com retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The key retention periods are as follows:
- Active account data: Retained for the full duration that your c44com account remains open, plus a minimum post-closure period as required for legal and audit purposes.
- Financial transaction records: PKR deposit, withdrawal, and wagering records are retained for a minimum of 5 years following the transaction, in compliance with applicable anti-money laundering record-keeping requirements.
- Identity verification records: CNIC references and age verification data are retained for as long as your account is active plus a minimum post-closure period required for compliance audit purposes.
- Support communications: Live chat transcripts and email records are retained for 2 years from the date of the communication, or longer if the communication relates to an unresolved dispute.
- Marketing consent records: Records of your consent to receive promotional communications are retained for the duration of your account plus 1 year after any marketing opt-out, to demonstrate compliance.
- Anonymised analytics data: Anonymised usage data may be retained indefinitely for platform development purposes, since it cannot be traced back to any individual user.
After the applicable retention period expires, c44com securely deletes or anonymises your personal data. Secure deletion means the data is overwritten in a manner that prevents recovery. Anonymisation means any identifiers are permanently removed so the remaining data cannot be linked back to you.
10 How We Protect Your Data
c44com invests significantly in data security infrastructure because the protection of Pakistani players' personal and financial information is not negotiable. The following measures are in place to protect your data on c44com:
- 256-bit SSL/TLS encryption on all pages and API connections, ensuring that data transmitted between your device and c44com's servers cannot be intercepted in transit.
- Data at rest encryption for all stored personal and financial data in c44com's databases, meaning even physical access to servers would not expose readable data.
- Access controls and role-based permissions within c44com's internal systems, ensuring that only authorised staff with a genuine business need can access player account data.
- Continuous security monitoring with automated alerting for unusual account access patterns, login attempts from new devices or locations, and other indicators of potential compromise.
- Regular security assessments of the c44com platform and infrastructure to identify and remediate vulnerabilities before they can be exploited.
- Two-factor authentication via OTP for sensitive account actions including password changes, new device logins, and large withdrawal requests.
Despite these measures, no online platform can guarantee absolute security against all possible threats. If c44com ever experiences a data security incident that affects your personal data, we will notify you promptly with details of what happened, what data was affected, what steps we have taken in response, and what you can do to protect yourself.
Your part in security: c44com's security measures are most effective when combined with sensible practices on your side — keeping your c44com password unique and strong, never sharing your OTP, and accessing c44com from trusted devices and networks where possible.
11 Your Rights Over Your Data
You have specific rights over the personal data that c44com holds about you. c44com respects these rights and has processes in place to respond to any request you make promptly and without unnecessary delay. Your rights are as follows:
Right of Access
You can request a copy of all personal data that c44com holds about you. We will provide this within 30 days of your verified request.
Right to Rectification
If any personal data c44com holds about you is inaccurate or incomplete, you have the right to have it corrected. Contact support to request changes.
Right to Erasure
You can request deletion of your personal data. Some data may need to be retained for legal compliance — we will explain clearly what can and cannot be deleted.
Right to Restrict Processing
In certain circumstances you can request that c44com limits how it processes your data — for example, while a dispute is being investigated.
Right to Data Portability
You can request an export of your personal data from c44com in a structured, machine-readable format to transfer to another service.
Right to Withdraw Consent
Where c44com processes your data based on consent (e.g., marketing), you can withdraw that consent at any time via your account settings.
To exercise any of these rights, email privacy@c44com.bet from the email address or mobile number associated with your c44com account. We will verify your identity before processing any data access or deletion request and will respond within 30 days. Complex requests may take up to 90 days, in which case we will inform you of the extended timeframe and reason.
12 Minors and Age Verification
c44com is strictly an 18+ platform. We do not knowingly collect personal data from any individual under the age of 18. Age verification is a mandatory step during c44com account registration, and accounts suspected of belonging to minors will be immediately suspended pending verification.
If a parent or guardian believes that their child under 18 has registered on c44com or provided personal information to the platform, they should contact us immediately at privacy@c44com.bet. c44com will promptly investigate and, if confirmed, close the account, void any transactions, and delete all personal data associated with the minor's account.
c44com uses date-of-birth verification and, where required, CNIC reference checks to prevent minors from accessing the platform. We take our responsibility to prevent underage gambling seriously, and these technical measures are backed by a customer service team trained to identify and escalate any age-related concerns.
Parents and guardians: If you share a device with a minor, please ensure your c44com account is password-protected and that the minor does not have access to your login credentials or payment methods.
13 Third-Party Links and Services
While c44com does not include outbound links to external websites in its main platform navigation, certain embedded game providers and payment gateways operate under their own privacy policies. When you interact with a third-party game provider's interface or a payment provider's gateway embedded within c44com, that third party's data processing is governed by their own privacy policy.
c44com selects its game and payment partners carefully and requires all partners to maintain appropriate data security standards as a condition of their integration with the c44com platform. However, c44com cannot be responsible for the privacy practices of third-party services operating their own independent infrastructure. We recommend reviewing the privacy policies of Easypaisa, JazzCash, and any other payment service you use in conjunction with c44com.
14 Changes to This Privacy Policy
c44com reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes to this Privacy Policy — meaning changes that affect your rights or how your data is used in a substantive way — we will notify all registered c44com players via their registered mobile number or by a prominent notice displayed upon login.
Non-material changes such as formatting improvements, clarifications of existing language that do not alter the substance of the policy, or administrative updates may be made without individual notification. The date at the top of this page (the "Last Updated" date) always reflects when the most recent version was published.
Your continued use of c44com following notification of a material Privacy Policy update constitutes your acceptance of the revised policy. If you do not accept the updated Privacy Policy, you may request account closure and data deletion as described in Section 11. The version of the Privacy Policy in effect at the time of any data processing activity is the binding version for that activity.
15 Contact Us About Privacy
If you have any questions, concerns, or requests related to this Privacy Policy or to how c44com handles your personal data, please reach out through the following channels:
- Privacy enquiries: privacy@c44com.bet — specifically for data access, deletion, and consent withdrawal requests.
- General support: support@c44com.bet or via 24/7 live chat on the c44com platform for account-related queries.
- Response time: c44com aims to acknowledge privacy requests within 48 hours and to provide a full response within 30 days. Where a request requires additional time, we will inform you of the reason and the expected completion date.
c44com is committed to resolving privacy concerns directly with Pakistani players wherever possible. We take every privacy enquiry seriously and respond in the same professional manner we apply to any other customer service interaction.